Reaching people at scale, one conversation at a time.
Aedion builds and runs automated phone and text outreach programs for organizations that need to contact thousands of people reliably — and need every one of those contacts to be consented, recorded, and reportable.
Two channels, one program.
Interactive phone calls
Automated calls that hold a real conversation: confirm who answered, ask questions, capture answers, and hand off to a live person when the moment calls for it.
SMS that follows the same rules
Text programs that share the same consent record, quiet hours, and reporting as the calls — so a person is never contacted twice by two systems that don't talk.
The right people, the right message
Programs adapt to what we know about each recipient, so the message changes with their situation instead of everyone hearing the same script.
Results you can audit
Every attempt, answer, and outcome is recorded and reportable — how many were reached, what they said, and what happened next.
Built for regulated outreach.
Aedion's first programs serve health plans and healthcare organizations — appointment and screening reminders, prescription refill outreach, benefit and coverage notifications, member surveys, and care-team handoffs.
The same platform serves any organization with the same problem: a large list, a message that has to land, and rules about how people may be contacted. Financial services, government programs, education, and member associations all run outreach that looks like this.
Consent is the default, not a setting.
People are contacted only when the organization we work for has a lawful basis to reach them. Opting out is honored immediately, on every channel, and carries across programs.
Text programs honor STOP and HELP at the platform level. Calls and messages respect local quiet hours and attempt limits. Sensitive information is never left in a voicemail or with anyone other than the intended recipient.